TV sound cannot be heard from the speakers connected to the receiver (eARC/ARC).
- Make sure [Audio Return Channel] is set to either [eARC] or [ARC] in the [HDMI Settings] menu.
- Make sure [Input Mode] for the TV input is set to [Auto] in the [Input Settings] menu.
- Make sure your TV supports the eARC or ARC function. Make sure that the HDMI input of your TV is labeled “eARC” or “ARC.”
- If your TV has multiple HDMI input jacks, make sure the receiver is connected to the one that supports the eARC or ARC function.
- Make sure your TV is connected to the HDMI OUT A jack of the receiver.
- If your TV has a similar menu for eARC or ARC, or Control for HDMI function, also check the relevant settings on the TV. For details, refer to the operating instructions of the TV.
- If you connect the receiver to a TV that is compatible with the ARC function but not compatible with the eARC function, set [Audio Return Channel] to [ARC] in the [HDMI Settings] menu.
- If you connect the receiver to a TV that is incompatible with both the eARC and ARC functions, set [Audio Return Channel] to [Off] in the [HDMI Settings] menu, and connect the TV to the OPTICAL IN 2 (TV) jack of the receiver with an optical cable.
- Make sure the HDMI output setting is set to [HDMI A] or [HDMI A + B].
- Switch input of the receiver to [TV].
