Controller devices or applications on the home network cannot connect to the receiver.

  • Confirm that the network is correctly set up.
  • Server operation of the receiver is suspended if the receiver is conducting one of the following operations:
    • Playing content stored on the server (the receiver is operating as a player)
    • Updating the software
    • Displaying setting screen
  • When using Sony | Music Center, also see “Cannot control the receiver using a Sony | Music Center.