Cannot control the receiver using a Sony | Music Center.

  • Press HOME, select [Setup] – [Install Settings] – [External Control] and then set to [On].
  • It may take some time for the receiver to connect to the network after it is turned on. Try again later.
  • The smartphone or tablet device may not be connected to the same network as the receiver. Connect to the same network and try again.
  • Also see “Controller devices or applications on the home network cannot connect to the receiver.
  • Refer to the Sony | Music Center help.