Error/Warning Messages

If a warning/caution/operation that requires confirmation occurs on the unit, a message is displayed on the LCD monitor/viewfinder screen, tally lamp starts flashing, and a warning sound is emitted.

The warning sound is emitted from the headphones connected to the headphone connector.

Error messages

The unit will stop operation when the following kind of display occurs.

Error message Warning sound Recording/tally lamp Cause and Solution
E + error code Continuous Flashing rapidly Indicates an abnormality in the unit. Recording stops, even if [ Rec] is displayed on the screen.
Turn off the unit, and check for any problem with connected devices, cables, or memory cards. If the error persists when the unit is turned on again, contact your Sony service representative.
If the unit does not turn off when the power switch is set to (standby), remove the battery pack or disconnect the AC adaptor.
An error display or warning sound may not occur depending on the status of the unit.

Warning messages

Follow the instructions provided if the following display occurs.

Warning message Warning sound Recording/tally lamp Cause and Solution
[Battery Near End] Intermittent Flashing The remaining capacity of the battery pack is getting low.
Recharge at the earliest convenience.
[Battery End] Continuous Flashing rapidly The battery pack is discharged. Recording is disabled.
Stop operation and replace the battery pack.
[Temperature High] Intermittent Flashing The internal temperature is high.
Turn off the unit and allow it to cool down before operating it again.
[Media Temperature High] Intermittent Flashing The temperature of the CFexpress card is high.
Replace the card or allow it to cool down before using it again.
[Voltage Low] Intermittent Flashing The DC IN voltage is low (level 1). Check the power source.
[Insufficient Voltage] Continuous Flashing rapidly The DC IN voltage is too low (level 2). Recording is disabled.
Connect a different power source.
[Media Near Full] Intermittent Flashing The remaining capacity on the memory card is getting low.
Replace at the earliest convenience.
[Media Full] Continuous Flashing rapidly Clips could not be recorded or copied because there is no remaining capacity on the memory card.
Replace immediately.
[Clips Near Full] Intermittent Flashing The number of additional clips that can be recorded on a memory card is getting low.
Replace at the earliest convenience.
[Clips Full] Continuous Flashing rapidly The maximum number of clips that can be recorded on the memory card has been reached.
Recording or copying more clips is not possible. Replace immediately.
[Last Clip Recording] Intermittent Flashing The clip currently recording is the last clip that can be recorded, as the maximum number of clips has been reached.
Prepare a new memory card.
[Media(A) Life Near End]1) Intermittent Flashing The memory card is approaching the end of its life. Replace at the earliest convenience.
[Media(A) Life End]1) Continuous Flashing rapidly The memory card has reached the end of its life. Replace immediately.
[Media(A) Near Full]1) Intermittent Flashing When using the simultaneous recording function
[Media(A) Full]1) Continuous Flashing rapidly When using the simultaneous recording function
[Media(A) Clips Near Full]1) Intermittent Flashing When using the simultaneous recording function
[Media(A) Clips Full]1) Continuous Flashing rapidly When using the simultaneous recording function
[Media(A) Last Clip Rec]1) Intermittent Flashing When using the simultaneous recording function
[Transfer Jobs Near Full] The number of FTP file transfer jobs that can be registered is getting low.
[Transfer Jobs Full] The number of FTP file transfer jobs that can be registered has reached the upper limit. To add another job, first delete any unwanted jobs.2)

1)“(B)” is displayed for the memory card in card slot B.

2You can select and delete jobs using [Network] – [File Transfer] – [View Job List] in the full menu. You can also delete jobs from the “Monitor & Control” job list.

Caution/Operation messages

The following caution and operation messages may appear in the center of the screen. Follow the instructions provided to resolve the issue.

Display message Cause and Solution
[Battery Error]
[Please Change Battery]
An error was detected in the battery pack.
Replace with a normal battery pack.
[Backup Battery End]
[Please Change]
The remaining capacity of the backup battery is insufficient.
Charge the backup battery.
[Unknown Media(A)]
[Please Change]1)
A memory card that has been partitioned or a memory card containing more clips that can be handled by the unit was inserted.
The card cannot be used in the unit, and must be replaced.
[Cannot Use Media(A)]
[Unsupported File System]1)
A card using a different file system or an unformatted card was inserted.
The card cannot be used in the unit, and must be replaced or formatted using the unit.
[Media Error]
[Media(A) Needs to be Restored]1)
An error occurred on the memory card, and the card must be restored.
Restore the memory card.
[Media Error]
[Media(A) Error]
[Media(B) Error]
The memory card may be damaged, and can no longer be used for recording.
Playback is possible, so making a copy and replacing the memory card is recommended.
[Media Error]
[Cannot Use Media(A)]1)
The memory card may be damaged, and can no longer be used for recording or playback.
The card cannot be used in the unit, and must be replaced.
[Media(A) Error]
[Recording Halted]
[Playback Halted]1)
Recording and playback was stopped because an error occurred while using the memory card.
If the problem persists, replace the memory card.
[Media(A) Life End]1)
[Change Media(A)]1)
The memory card has reached the end of its life.
Make a backup, and replace the card immediately. If you continue using the card, the card may not be able to record or play.
For details, refer to the operating instructions for the memory card.
[The specified address is invalid.] The specified address is invalid.
Check that the setting is correct.
[Cannot Use Specified Port Number] The specified port number is invalid.
Check that the setting is correct.
[Fan Stopped] The built-in fan stopped.
Avoid use at high temperatures, disconnect the power, and contact your Sony service representative.
[Failed] This error may appear if an address cannot be obtained when [DHCP] is set to [On].
Check the DHCP server settings.
[Addition of auto upload job failed.] The maximum number of transfer jobs has been reached.
Clear any unwanted jobs. The auto transfer destination setting for original files or proxy files may also be incorrect. Check that the setting is correct.
[Not found.] Network (access point) with the specified SSID could not be found.
Check that the setting is correct.
[Authentication Failed] Connection authentication on the network (access point) with the specified SSID failed.
Check that the password and other settings are correct.
[An IP address conflict has occurred. Please check the network settings.] There is a conflict in the network addresses of the wireless LAN or wired LAN and USB tethering.
Change the address manually or change the settings for the network router.
[The IP address of the Wireless LAN Access Point Mode has been changed due to an IP address conflict.] The IP address in wireless LAN access point mode was changed due to a conflict in the network addresses of the wireless LAN access point mode or wired LAN and USB tethering.
Check the new IP address setting.

1)“(B)” is displayed for the memory card in card slot B.

TP1001670420