The computer does not recognize FL-N01.
- Check that FL-N01 is turned on.
- Check that the operating system of your computer is supported by FL-N01.
- If the remaining battery level of FL-N01 is low, charge the battery. FL-N01 will not be turned on for 10 seconds after starting to charge the battery. Wait for 10 seconds to turn FL-N01 on.
- Check that the micro-USB cable is connected to FL-N01 and the computer firmly.
- Check that FL-N01 and the computer are directly connected, not via a USB hub.
- Press and hold the
(power) button for 16 seconds to force shutdown of FL-N01 and turn it on again. Then check the following to synchronize the time setting of FL-N01 with the “Future Lab Program N” app.
- Open the status screen of the “Future Lab Program N” app and check if FL-N01 and your smartphone are connected via Bluetooth.
- If there is no Bluetooth connection established between FL-N01 and your smartphone, connect them via Bluetooth again.
- See “If FL-N01 does not operate properly” on “Precautions,” then initialize FL-N01 as follows.
Press and hold the(power) button for 16 seconds to force shutdown of FL-N01, then press and hold the
(power) and volume - buttons simultaneously for more than 10 seconds until FL-N01 vibrates. The indicator light flashes for about 10 minutes then FL-N01 turns off. All data such as music files and photos are deleted, and FL-N01 is reset to the factory settings.
If the same problem occurs repeatedly, there may be a malfunction. - After FL-N01 is initialized, follow all the procedures of Initial Setup of the “Future Lab Program N” app.