SONYHelp Guide

Future Lab Program NFL-N01

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The following explains how to use FL-N01. Select a topic from the navigation pane.

  • About the Future Lab Program N application

    Use the app to setup FL-N01.
    Click here for more information about installing the app on your smartphone.

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    • Concept
    • Flow of operations to begin FL-N01
    • Parts and Controls
    • Packaged contents
      • Charging
      • Checking the battery level
      • Power on/Power off
      • Installing the “Future Lab Program N” app
      • Items of Initial Setup (Android)
      • Items of Initial Setup (iPhone)
      • Wearing FL-N01
      • Using Open-ear earphones
    • What is voice control?
    • How to control FL-N01
    • Listening to music
    • What you can do with device mode and streaming mode
    • What is Personalized Radio service?
    • Receiving Personalized Radio service automatically
    • Acquiring Personalized Radio service
    • About segments on Personalized Radio service
    • Taking a still image
    • Taking photos at intervals
    • Taking continuous photos
    • Taking a video
    • Taking photos at intervals automatically (Life Snap)
    • Receiving a call
    • Making a call
    • Notice for Phone Call
    • We Run
    • Using the dedicated smartphone app “Future Lab Program N”
    • Changing the settings of FL-N01 on the “Future Lab Program N” app
      • Connecting to a computer
      • Transferring music using Explorer/Finder
      • Deleting music using Explorer/Finder
      • Checking photos/videos/activity logs stored on the built-in memory of FL-N01
      • About the indicators
      • Specifications
      • Folder hierarchy recognized by FL-N01
      • General voice command
      • Voice command on music
      • Voice command on camera
      • Voice command/Natural speech on Personalized Radio service
      • Voice command on working with apps
      • Disclaimer regarding services offered by third parties
      • Notes on recognition technologies
      • Precautions
      • Updating FL-N01
      • Copyrights and trademarks
      • What you can do to solve a problem
      • FL-N01 is not turned on.
      • It takes time to power on FL-N01.
      • FL-N01 cannot be operated even though it is turned on.
      • FL-N01 turned off unexpectedly.
      • Charging cannot be done.
      • FL-N01 cannot be recognized by a computer.
      • The rechargeable battery life is short.
      • No sound
      • Low sound level
      • Distorted sound from FL-N01
      • Sound skips frequently during playback.
      • Volume changes on its own.
      • Pairing cannot be done.
      • How can I delete the pairing information?
      • Unable to connect FL-N01 to a smartphone with one-touch connection (NFC)
      • The wake-up phrase "Listen up Nigel" cannot be recognized by FL-N01.
      • The voice command function does not work well.
      • FL-N01 does not react correctly even though you have sent a voice command.
      • You cannot play the music files transferred to FL-N01.
      • Music files on your smartphone cannot be played back.
      • FL-N01 does not deliver information / FL-N01 does not respond to the voice command.
      • FL-N01 delivers inappropriate information.
      • The route on the activity log is not correct.
      • FL-N01 does not deliver information based on the current location.
      • FL-N01 does not read out the latest SMS even though telling FL-N01 “Start SMS.”
      • When using Activity Log, Live Segments does not start.
      • Information that FL-N01 announces is inaccurate when using Activity Logs with Live Segments.
      • FL-N01 announces/the “Future Lab Program N” app shows that there is no space left on the internal storage of FL-N01.
      • Photos and videos taken by FL-N01 cannot be played back on a smartphone.
      • Video shooting stopped in the middle.
      • How can I disable the shutter sound of FL-N01?
      • FL-N01 is unable to take a photo/video.
      • How can I adjust the camera angle?
      • The other party’s voice cannot be heard / Phone call cannot be made.
      • The computer does not recognize FL-N01.
      • The music files cannot be transferred to FL-N01 from a computer.
      • The latest system software cannot be installed on FL-N01.
      • A drink (water, coffee, etc.) was spilled on FL-N01 / FL-N01 was washed in the washing machine.
      • FL-N01 becomes hot.
      • I lost FL-N01.
      • I lost both FL-N01 and the smartphone.
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