No 4K content appears on the TV screen.
- Depending on the TV or the video device, 4K content may not be displayed. Check the video capability and settings of your TV and video device.
- Be sure to use a High Speed HDMI Cable with Ethernet. When you use high bandwidth video formats such as 4K/60p 4:4:4, 4:2:2 and 4K/60p 4:2:0 10 bit, a Premium High Speed HDMI Cable with Ethernet, which can support bandwidth up to 18 Gbps, is required.
- If your TV has similar menu for high bandwidth video format, check the setting on the TV menu when you set “SIG. FMT.” to “ENHANCED” on this receiver (refer to the Operating Instructions). For details on the setting of the TV menu, refer to the operating instructions of the TV.
- Be sure to connect the receiver to an HDMI input jack of a TV or video device that supports 4K. You have to connect an HDMI cable to an HDMI jack that supports HDCP 2.2 when you use a playback device for 4K resolution video content, etc.