Help Guide
MULTI CHANNEL AV RECEIVER
STR-DH790
JavaScript is disabled.
Please enable JavaScript and reload the page.
Back
Back to Top
Print
A test tone is output from a different speaker than the speaker displayed on the display panel.
The speaker pattern setting is incorrect. Make sure that the speaker connections and the speaker pattern match correctly.
Go to Page Top
Introduction
How to use this Help Guide
Using the home menu
Playback
Overview
Playing AV devices
Playing back video and sound from connected AV devices
Listening to the radio
Listening to FM radio
Tuning to a station directly
Presetting FM radio stations
Setting the FM station receiving mode [FM Mode]
Naming preset stations [
Name In
]
Receiving RDS broadcasts (for European and Asia-Pacific models only)
Selecting sound effects
Selecting a sound field
Selectable sound fields and their effects
Relations between sound fields and speaker outputs
Enjoying clear sound at a low volume level [
Night Mode
]
Selecting the
Auto Calibration
type [
Calibration Type
]
Adjusting the equalizer [
Equalizer
]
Enjoying high-fidelity sound [
Pure Direct
]
Resetting sound fields to the default settings
Playing back sound from a BLUETOOTH device
What you can do with BLUETOOTH features
Turning the BLUETOOTH function on/off “
BT POWER
”
Listening to sound from a BLUETOOTH device (Pairing operation)
Compatible BLUETOOTH version and profiles
Customizing the speaker settings to your preferences
Adjusting the speaker size [
Size
]
Setting the crossover frequency of the speakers [
Crossover Freq
]
Adjusting the speaker level [
Level
]
Adjusting the speaker distance [
Distance
]
Using other functions
Interlocking with BRAVIA TV and other devices (“BRAVIA” Sync)
What is “BRAVIA” Sync?
Preparing to use the “BRAVIA” Sync function
Turning off the receiver and connected devices simultaneously with the TV (System Power Off function) “STBY.LINK”
Enjoying TV sound from the speakers connected to the receiver (System Audio Control function)
Enjoying an input source from a connected device immediately (One-Touch Play function)
Selecting the optimum sound field automatically (Sound Mode/Scene Select function) “
S.F. SYNC
”
About Home Theatre Control function
Operating the receiver menu using the TV remote control (Remote Easy Control function)
About Language Follow function
Using the sleep timer
Switching the brightness of the display panel
Saving power during standby mode
Viewing information on the display panel
Reverting to the factory default settings
Adjusting settings using the menu on the display panel
Operating the receiver with the menu on the display panel
List of settings that can be adjusted using the menu on the display panel
Auto Calibration “<A.CAL>”
Calibrating the phase characteristics of the speakers “A.P.M.” (Automatic Phase Matching)
Level settings “<LEVEL>”
Outputting a test tone from each speaker “
T. TONE
”
Adjusting the output level according to the connected TV “TV.OFFSET” (TV volume offset function)
Speaker settings “<SPKR>”
Setting the height from the floor to the ceiling “
CEILING.H.
”
Selecting the unit of measurement “DIST.UNIT”
Input settings “<INPUT>”
Switching between digital and analog audio “
IN MODE
”
Changing the name for each input “
NAME IN
”
Using other audio input jacks “
A. ASSIGN
”
Audio settings “<AUDIO>”
Synchronizing audio with video output “
A/V SYNC
”
Selecting the language of digital broadcasts “DUAL”
Compressing the dynamic range “
D. RANGE
”
Switching the mode of the DTS decoder “
NEURAL-X
”
Using the DTS:X Dialog Control function “
DIALOG
”
HDMI settings “<HDMI>”
Controlling HDMI devices “
CTRL.HDMI
”
Turning off the receiver and connected devices simultaneously with the TV (System Power Off function) “STBY.LINK”
What is eARC (Enhanced Audio Return Channel)?
Preparing to use the eARC function
Enjoying sound from a TV compatible with the eARC or ARC function
Enjoying content of a connected device without turning on the receiver “
STBY.THRU
”
Setting the HDMI audio signal output of connected devices “
AUDIO.OUT
”
Selecting the optimum sound field automatically (Sound Mode/Scene Select function) “
S.F. SYNC
”
Setting the level of the subwoofer “
SW LVL
”
BLUETOOTH settings “<BT>”
Setting the BLUETOOTH standby mode “
BT STBY
”
Setting BLUETOOTH audio codecs “
BT AAC
”
Turning the BLUETOOTH function on/off “
BT POWER
”
System settings “<SYSTEM>”
Setting standby mode “
AUTO.STBY
”
Updating the software “
UPDATE
”
Checking the software version “
VER. X.XXX
”
Troubleshooting
Error messages
PROTECT
USB FAIL
General
The receiver is turned off automatically.
Cannot find an available input when connecting several digital devices.
The receiver does not turn on even when the TV is turned on.
The receiver turns off when the TV is turned off.
The receiver does not turn off even when the TV is turned off.
Sound from connected TV
No TV sound is output from the receiver.
The sound is output from both the receiver and the TV.
No image and/or sound is output from the TV when the receiver is in the standby mode.
There is a time gap between the visual display on the TV and the audio output from the speaker connected to the receiver.
The sound is interrupted while watching a TV program or content on a Blu-ray Disc, etc.
The sound field switches automatically.
Sound from devices other than TV
No sound or only a very low level of sound is heard, no matter which device is selected.
No sound or only a very low level of sound is heard from specific speakers.
There is no sound from a specific device.
The left and right sound is unbalanced or reversed.
How can I enjoy Dolby Atmos playback?
How can I check if Dolby Atmos content is being played?
Dolby Digital or DTS multi-channel sound is not reproduced.
The surround effect cannot be obtained.
A test tone is not output from the speakers.
A test tone is output from a different speaker than the speaker displayed on the display panel.
No image and/or sound is output from the TV when the receiver is in the standby mode.
Image
No image appears on the TV screen.
No 4K content appears on the TV screen.
No image and/or sound is output from the TV when the receiver is in the standby mode.
The home menu does not appear on the TV screen.
Display does not appear on the display panel.
When the language for the on-screen display of the TV is changed, the on-screen display language of the receiver is changed simultaneously.
Tuner
The FM stereo reception is poor.
You cannot tune to radio stations.
RDS does not work (for European and Asia-Pacific models only).
BLUETOOTH device
Pairing cannot be done.
Cannot make a BLUETOOTH connection.
The sound skips or fluctuates, or the connection is lost.
The sound of your BLUETOOTH device cannot be heard on the receiver.
Severe humming or noise.
“BRAVIA” Sync (Control for HDMI)
The Control for HDMI function does not work properly.
Remote control
The remote control does not function.
If the problem is not solved
Reverting to the factory default settings
Resetting sound fields to the default settings
Customer support websites
Other Information
Trademarks
