No sound or only a very low level of sound is heard from specific speakers.
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Check that the speaker settings are appropriate by using following settings:
- Perform Auto Calibration in [Easy Setup] from the home menu.
- Press AMP MENU, then select “<SPKR>” - “PATTERN” on the display panel.
- Some discs do not have Dolby Digital Surround EX information. In this case, sound may not be output from certain speakers.
- Make sure you have turned on your subwoofer.
- Check the volume level of the subwoofer.
- Depending on the selected sound field, sound may not be available from the subwoofer.
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When you play content in the DTS format, sound may not be output from the height speakers in the following cases:
- [A.F.D.] (Auto Format Decoding) is selected as the sound field setting.
- [Speaker Pattern] is set to [5.1.2ch], and [Front Dolby Speakers], [Top Middle Speakers], or [Surround Dolby Speakers] is selected for [Front High/Top/Dolby Speakers] in [Easy Setup].