No sound or only a very low level of sound is heard from specific speakers.

  • Make sure you have connected to both the L and R jacks of an analog device, as analog devices require both L and R jack connections. Use an audio cable (not supplied).
  • Adjust the speaker level.
  • Check that the speaker settings are appropriate for the setup using [Auto Calibration] or [Speaker Pattern] in the [Speaker Setup] menu. Then check that sound is output from each speaker correctly using [Test Tone] in the [Speaker Setup] menu.
  • Some discs have no Dolby Digital Surround EX information. In this case, sound may not be output from some speakers.
  • Check that the subwoofer is connected correctly and securely.
  • Make sure you have turned on your subwoofer.
  • Depending on the selected sound field, sound may not be available from the subwoofer.