No TV sound is output from the speaker system.
- Check the type and connection of an HDMI cable, TV center speaker mode cable, or optical digital cable that is connected to the speaker system and the TV.
- Disconnect the cables that are connected to the TV and the speaker system, then connect them firmly again. Disconnect the AC power cords (mains leads) of the TV and the speaker system from the AC outlets (mains), then connect them again.
- When the speaker system and TV are connected with an HDMI cable, check the following.
- The HDMI jack of the connected TV is labeled with “eARC” or “ARC.”
- The Control for HDMI function of the TV is set to on.
- The eARC or ARC function of the TV is enabled.
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On the speaker system,
[Setup] - [Advanced Settings] - [HDMI Settings] - [Control for HDMI] is set to [On] and
[Setup] - [Advanced Settings] - [HDMI Settings] - [TV Audio Input Mode] is set to [Auto].
- If your TV is not compatible with eARC, set
[Setup] - [Advanced Settings] - [HDMI Settings] - [eARC] to [Off].
- If your TV is not compatible with eARC or ARC, connect an optical digital cable. If the TV is not compatible with eARC or ARC, TV sound will not be output from the speaker system even if the speaker system is connected to the TV’s HDMI IN jack.
- Switch the input of the speaker system to the TV input.
- Increase the volume on the speaker system or cancel muting.
- If sound of a Blu-ray Disc player, set-top box, gaming console, etc. connected to the TV is not output, connect the device to the HDMI IN 1 or HDMI IN 2 jack of the speaker system and switch input of the speaker system to the input for the connected device ([HDMI1] or [HDMI2]).
- Depending on the order in which you turn on the TV and the speaker system, the speaker system may be muted and [MUTING] is displayed on the front panel display of the speaker system. If this happens, turn on the TV first, then the speaker system.
- Press TV/AUDIO SYSTEM on the remote control to switch the output for the connected TV sound or set the speakers setting of your TV to Audio System. Refer to the operating instructions of your TV regarding how to set the TV.
