Customer support websites

Please access the following support home page to get the support information about your linear PCM recorder:

For customers in Europe:

https://www.sony.eu/DNA

For customers in Latin America:

https://www.sony-latin.com/index.crp

For customers in the U.S.A.:

https://www.sony.com/recordersupport

For customers in Canada:

https://www.sony.ca/ElectronicsSupport

For customers in China:

https://www.sony-asia.com/support

For customers in other countries/regions:

https://www.sony-asia.com/support

Note that recorded files may be deleted during service or repair services.

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The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.