Detaching the player

When you detach the player from your ears, follow the instructions and notes below.

  1. Gently move the player up and down. Then, detach the player from your ears.


  • Do not suddenly detach the player when the earbuds are inserted firmly in your ears. Otherwise, the following problems may occur.
    • Your ears or eardrums may be damaged.
    • The earbuds may remain in your ears.

Instructional video

The following movie shows you how to detach the player.

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.