Restarting the player

Restart the player if operations become unstable or the player freezes.

Restarting will not delete any data or pairing information.

  1. Hold down the buttons ( and ) for 30 seconds until the player restarts.

    When the player restarts, the lamps () flash twice.


  • If you have a problem with the charging case, press the RESTART button on the charging case with a pen or a paper clip to restart the charging case. You may be able to solve the problem.


  • If the player is off and does not respond to operations, store the player inside the charging case. After a while, remove the player from the charging case, and then try restarting the player again.

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.