Restarting the charging case

If the problem persists even after you restart the player, restart the charging case. You may be able to solve the problem.

  1. Press the RESTART button () with a pen or a paper clip to restart the charging case.


  • If the following situations occur, restart the charging case while the case is in a charging state.
    • Charging does not start.
    • The charging lamp does not light up.

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.