No sound or only a very low level of sound is heard from specific speakers.
- Connect a pair of headphones to the PHONES jack to verify that sound is output from the headphones. If only one channel is output from the headphones, the device may not be connected to the receiver correctly. Check that all of the cables are fully inserted into the jacks on both the receiver and the device.
If both channels are output from the headphones, the front speaker may not be connected to the receiver correctly. Check the connection of the front speaker that is not outputting any sound.
- Make sure you have connected to both the L and R jacks of an analog device, as analog devices require both L and R jack connections. Use an audio cable (not supplied).
- Adjust the speaker level.
- Check that the speaker settings are appropriate for the setup using [Auto Calibration] or [Speaker Pattern] in the [Speaker Settings] menu. Then check that sound is output from each speaker correctly using [Test Tone] in the [Speaker Settings] menu.
- Check that the subwoofer is connected correctly and securely.
- Make sure you have turned on your subwoofer.
- Check the volume level of the subwoofer.
- Depending on the selected sound field, sound may not be available from the subwoofer.
- When you play content in the DTS format, sound may not be output from the height speakers in the following cases:
- [A.F.D.] is selected as the sound field setting.
- The speaker pattern is set to [5.1.2 (TM)], [5.1.2 (FD)], or [5.1.2 (SRD)].