STR-DN1080 | Help Guide | Controller devices or applications on the home network cannot connect to the receiver.

Controller devices or applications on the home network cannot connect to the receiver.

Confirm that the network is correctly set up.
Your smartphone/tablet may be set to [Block] in [Home Network Access Control], or not added to the list. If the maximum number of connectable devices has been exceeded, delete unnecessary devices from the device list and then set [Auto Home Network Access Permission] to [On].
Server operation of the receiver is suspended if the receiver is conducting one of the following operations:
- Playing content stored on the server (the receiver is operating as a player)
- Updating the software
- Displaying setting screen
[External Control] may be set to [Off]. Set it to [On] to allow a home automation controller to connect to the receiver.
When using Video & TV SideView, also see “Cannot control the receiver using a Video & TV SideView device.”
When using SongPal, also see “Cannot control the receiver using a SongPal device.”